A truck dispatch service helps owner-operators manage many of the back-office aspects of running a trucking company. Some freight dispatchers provide end-to-end services, managing everything from finding the loads to ensuring shippers pay their invoices on time. Other dispatchers specialize in certain services.

Most dispatchers bill for their services in one of two ways. They charge you either a flat rate or a percentage of the load. The billing method is obviously negotiable.

1. Finding loads: This service is perhaps the most important one they provide, especially for new owner-operators who are starting out and don’t yet have a list of clients.

2. Assigning loads and managing drivers: A dispatch service should be familiar with your drivers (if you have them), their routes, how long they have been home, and their availability. This knowledge helps to match a load with your best resource to deliver it.

3. Maintaining motor carrier compliance: This service is critical to ensure you can stay on the road doing what you do best – pulling loads.

4. Managing weather delays | handling issues: A good dispatcher can help you plan for and deal with weather delays, traffic congestion, and other issues that invariably crop up while you are on the road.

5. Providing customer care: A dispatcher can help you manage relationships with shippers, address issues that arise, and set proper service expectations.

6. Handling billing paperwork and collections: A good dispatch service can also handle the paperwork associated with delivering and billing for a load. This paperwork can include all invoice submissions to the shipper (or a factoring company), collections follow-ups, and payment processing.

Here’s a look at some of the freight dispatch services we provide:

• Negotiating freight rates for maximum ROI
• Routing deliveries to avoid construction zones and inclement weather
• Verifying insurance paperwork
• Coordinating driver schedules and stopping points
• Running credit checks on your potential clients for income purposes
• Finding roadside assistance in case of a breakdown
• Completing billing invoices so you receive payments quickly
• Making sure your business and all drivers follow guidelines set by the FMCSA

Sorry, we currently don’t offer freight dispatching services to these type of trucks and vehicles.

We recommend first reading the steps on how to get started here, then head here to send us a request for your carrier setup packet.

Yes! We want to make sure we’re sending you the type of loads you want, so when getting setup as a carrier, share your preferences. We’re here to try to tailor our service to your wants and schedule!

In the trucking industry, slow-paying brokers/shippers are unfortunately a common problem. If you choose NOT to use a factoring company, you may need to wait 30, 60, or even 90 days for payment! This presents an unpleasant financial strain on most smaller Owner Operators to manage cash flow when brokers & shippers take 30, 60 or even 90 days to pay.

That’s where factoring companies come in: Factoring companies allow you to access cash flow in as little as the same day after purchasing your invoice. This way, you won’t need to wait 30–90 days for the broker/shipper to pay you for your services. Instead, once they purchase your company’s business’s invoices, they collect directly from the shipper/broker.

Our standard rate is 10%.

Yes, we cannot start any dispatching services for any Carrier lacking their own MC authority & DOT #, as we follow FMCSA regulations.

Setup for Carriers is quick & simple. We recommend taking a look at our “Getting Started” page here first to see what to expect. Then, send us a request via our contact page here along with your info, to get the Carrier packet sent to you ASAP.

Typically, it takes Carriers as little as 24 hrs, if documents are sent back quickly. We recommend taking a little time out of your schedule to get your paperwork done in one sitting.